Enjoy Complimentary International Express Shipping via DHL on orders over 150USD (see top banner for the amount in local currency) to most countries outside of the United States, with the exception of China (excluding Hong Kong) and Russia. International Express Shipping is available for a 15USD flat fee for any orders below 150USD.

For our clients in China, please visit our China website. We currently do not ship to Russia.

Most international orders will ship within 2 business days after placing your order. International transit times via DHL vary based on destination but generally take between 3 to 5 business days. Please expect additional time for delivery during high-volume sale or holiday periods.

Once your order has shipped, you will receive an email with a link to your DHL tracking number. Please allow up to 24 hours upon receiving your order tracking to see a status update HERE.

For orders placed in USD using Shop Pay, please see article below "Can I Check Out With Shop Pay For International Orders?".

Duties and taxes are included or paid at checkout for most countries. 

Canada: Duties are included in the product price and taxes are paid at checkout for orders shipping to Canada. You will not be charged additional duties and taxes at delivery.

Hong Kong or Singapore: Duties and taxes are free for orders shipping to Hong Kong or Singapore.

Duties and taxes are included in the product price for orders shipping to the below destinations. You will not be charged additional duties and taxes at delivery.
Albania
Algeria
American Samoa
Angola
Antigua & Barduda
Aruba
Australia
Austria
Bahamas
Bahrain
Bangladesh
Barbados
Belgium
Belize
Benin
Bermuda
Bolivia
Bosnia & Herzegovina
Botswana
Brunei Darussalam
Bulgaria
Burkina Faso
Cambodia
Chile
China
Colombia
Comoros
Costa Rica
Cote D Ivoire
Croatia
Cyprus
Czech Republic
Denmark
Dijbouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Estonia
Finland
France
French Guiana
Germany
Ghana
Gibraltar
Greece
Grenada
Guadeloupe
Guatemala
Guinea - Equat
Guyana
Honduras
Hungary
Iceland
India
Indonesia
Ireland (Republic of)
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kenya
Korea (South)
Kuwait
Latvia
Lebanon
Liechtenstein
Lithuania
Luxembourg
Macau
Malaysia
Maldives
Malta
Martinique
Mauritius
Mexico
Monaco
Montserrat
Morocco
Namibia
Netherlands
New Zealand
Nicaragua
Nigeria
Niue
Norway
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Rwanda
Saint Kitts & Nevis
Saint Lucia
Saudi Arabia
Senegal
Serbia
Slovak Republic
Slovenia
South Africa
South Korea
Spain
Sri Lanka
St Vincent
Swaziland
Sweden
Switzerland
Tanzania
Thailand
Togo
Trinidad & Tobago
Turkey
Turkmenistan
Turks and Caicos Islands
Uganda
United Arab Emirates
United Kingdom
Uruguay
Venezuela
Vietnam
Wallis and Futuna Islands

Argentina, Brazil, and Taiwan: Duties and taxes are paid at checkout (not included in product price).

For orders placed in USD using Shop Pay, please see below "Can I Check Out With Shop Pay For International Orders?".

As of June 1, 2021, if you are shipping to any of the countries listed below, your order will ship Delivery Duty Unpaid (DDU) - and you will be responsible for payment of taxes and duties upon delivery:
Andorra, Anguilla, Armenia, Azerbaijan, Belarus, Bhutan, Bonaire, Saint Eustatius and Saba, British Virgin Islands, Cameroon, Cape Verde, Cayman Islands, Chad, Cook Islands, Curacao, East Timor, Ethiopia, F.Y.R.O.M. (Macedonia), Falkland Islands, Faroe Islands, Fiji, French Polynesia, Gabon, Georgia, Greenland, Guam, Guernsey, Guinea, Guinea-Bissau, Haiti, Isle of Man, Kazakhstan, Kiribati, Kyrgyzstan, Laos, Lesotho, Madagascar, Malawi, Marshall Islands, Mauritania, Micronesia, Moldova, Mongolia, Montenegro, Mozambique, Nauru, Nepal, New Caledonia, Northern Mariana Islands, Palau, Samoa, San Marino, Sao Tome and Principe, Seychelles, Sierra Leone, Solomon Islands, St Barthelemy, St Martin, Sudan, Suriname, Tonga, Tunisia, Tuvalu, Ukraine, Uzbekistan, Vanuatu, Vatican City State (Holy See), Zambia, Zimbabwe.

For orders placed in USD using Shop Pay, please see article below "Can I Check Out With Shop Pay For International Orders?".

For all international orders, we encourage you to select the shipping destination for the most seamless experience. The shipping destination selector can be found at the bottom of any page in our footer.

Selecting the shipping destination will present prices in the local currency and the most accurate DDP or DDU options for that shipping destination. We offer free shipping and duties & taxes included in the product price for many countries.

If you shop in USD and checkout using Shop Pay, we are unable to offer the same shipping and duties options. The following options for orders completed with Shop Pay are available:

Standard DDP International Shipping (All taxes & duties included; no additional charges upon delivery) - $90

Standard DDU International Shipping (All taxes & duties to be paid upon delivery) - $50

Please contact us at send@sabbitstore.cloud or through our live chat with any questions.

We are happy to accept eligible returns in brand new and unworn condition, in their original dust bags, and with all original tags and protective stickers still attached, within 30 days upon receiving your order. You can request a return label HERE.

Please note that a USD30 returns shipping and handling fee will be deducted from your refund on all international orders. The return fee is waived for orders returning for a partial refund, an exchange or store credit, and for Octopi Club Legends and Icons.

For any eligible orders returning without the Gift With Purchase, the value of the Gift will be deducted from the total refund amount. Any face mask Gift With Purchase cannot be returned and its value will not be deducted from the total refund amount.

Any items returning without its original tag, protective stickers, and dust bag will incur a fee that will be deducted from the total refund amount. Any items received with any signs of use will be returned to sender, and no refund or store credit will be issued for such returns.

Please allow 7-10 business days from the time your return is delivered to our fulfillment center to process your refund or credit.

The following items are final sale and not returnable:
Face masks and mask filters
Items marked FINAL SALE
Hand-painted items
Custom Items

Service charges, such as Shipping or Gift Wrap, are not eligible for refunds.

Items marked as EXCHANGE ONLY can only be returned for an even exchange or store credit, no refunds. Contact us at send@sabbitstore.cloud to initiate an exchange for an international order.

Sabbitstore is not responsible for lost items once a package has been delivered and/or signed for. If you choose to return your item outside of the 30-day window without receiving a proper shipping label from Sabbitstore, we will not be liable for any merchandise that is lost or delayed in transit.

Our policy on return exceptions excludes coverage of shipping costs unless there is a defect or error from our end. Customers are responsible for shipping and any duties and taxes if applicable.

If you've received a damaged item or your order was damaged in transit, please contact us at send@sabbitstore.cloud or use the chat function on the bottom right corner of the website. One of our associates will gladly assist you.